Shipping policy

Shipping Policy

 

Thank you for your order! We're excited to get your Chroma Design items to you. Please review the following information regarding our shipping process:

Production Time:

  • Most orders require a production time of 1-2 business days before they are shipped. This allows us to ensure the quality of your item.

Shipping Time:

  • Once your order has been produced, shipping typically takes 7-12 business days. Please note that shipping times are estimates and may vary depending on your location and potential carrier delays.

Order Processing:

  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Costs:

  • We are pleased to offer free shipping on all apparel orders.
  • Framed prints and skate decks ship worldwide. Shipping fees for framed prints and skate decks will be calculated at checkout and vary based on your location.

Shipping Destinations:

  • All of our apparel products ship to 28 countries. A full list of supported countries will be provided at checkout.
  • Framed prints and skate decks ship worldwide.

Potential Delays:

  • While we strive to meet our estimated shipping times, please be aware that unforeseen circumstances such as weather events, carrier delays, or high order volumes may occasionally cause delays. We appreciate your patience and understanding in such situations.

Contact Us:

  • If you have any questions about your order or our shipping policy, please do not hesitate to contact us at contact@chromadesign.shop.