FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
Shipping typically takes 7-12 business days after the production time.
How much does shipping cost?
Shipping is included in the price of all apparel. Shipping costs for prints are calculated at checkout and vary by location.
Where do you ship?
Our shipping options vary slightly depending on the product type. All of our apparel products ship to 28 countries, and you'll find the complete list of eligible countries during the checkout process. For our framed prints, we're pleased to offer worldwide shipping! However, please note that shipping fees for framed prints will be calculated at checkout and will vary depending on your specific delivery location.
Will I receive tracking information?
Yes, you will receive a shipping confirmation email with tracking information once your order has been dispatched.
What happens if my package is delayed?
While we strive to meet our estimated shipping times, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding.
Orders
Below are some of are common questions about orders
How long does it take to process my order?
Most orders require a production time of 1-2 business days before they are shipped.
Do you accept returns?
Currently, we do not accept returns.
When can I get a refund?
Refunds will only be issued for defective items or if you receive an incorrect item. Please contact us within 7 days of receiving your order.
Can I cancel my order?
Order cancellations may be possible within 3 hours of placing your order. Please contact us immediately if you need to cancel.
Products
Below are some common questions about our products
What are your t-shirts and hoodies made of?
Our t-shirts are crafted from premium-quality 100% combed cotton. Our hoodies are made of 100% cotton with a substantial 380g/m² fabric weight.
What are the features of your t-shirts?
Our t-shirts feature a boxy fit, crew neck, drop shoulders, side-seamed construction, binding taped neck and shoulders, double-stitched ribbed collar, and coverstitch cuffs and hem.
What are the features of your hoodies?
Our hoodies feature a boxy fit, drop shoulders, kangaroo pocket, side-seamed construction, binding taped neck and shoulders, double-stitched ribbed cuffs and hem, and a washed effect.
How should I care for my apparel?
To best care for your apparel, wash it inside out in cold water on a gentle cycle with mild detergent. Do not bleach, soak, rub, or wring. Wash with like-colored garments. Hang dry and avoid direct sunlight. Iron, steam, or tumble dry at a low temperature (max 30℃ or 90℉).
Do your clothes shrink?
All our apparel is pre-shrunk to minimize shrinkage.